FAQ – Hey Presets

FAQ

Once you go through the checkout you will receive a document explaining how to install your preset + the files for you to download.
You can also check under the "how to install" tab in the menu above.

They usually contain 4-6 presets. It should be specified in the information section on each bundle.

You don't need to have a Lightroom subscription to use our presets on your phone. Our mobile presets are tailored to work with the free Lightroom app! If you want to use our desktop presets, you do need to have Lightroom Classic or Lightroom Classic CC.

You use them either in the Lightroom app or in Lightroom Classic/Lightroom CC on your computer, depending on which version you bought. Once you go through the checkout you will receive a document explaining how to install your preset + the files for you to download. After the installation is finished your presets are ready for you to use and get your desired style. You can use them just as they are or if needed you can very easy tweak the settings to perfectly fit your photo.

Because of the digital nature of our products, we unfortunately do not provide refunds once the presets have been purchased. If you have any questions about your presets please contact us at contact@heypresets.com and we'll be happy to help you!